All AlarmNX features
This is the complete, categorized index of what AlarmNX ships today. Every capability listed is in the shipping product, sourced from the product documentation. Use the menu to jump to a category, or scan the full list.
Capacities such as tag counts and data retention vary by plan. We size them to your site during a guided demo.
Connectivity and data acquisition
Learn more- OPC UA connectivity
- Connect to any modern OPC UA server exposed by your PLC or SCADA system.
- Tag browse and select
- Browse the server address space and pick the tags you want to monitor.
- Subscription-based acquisition
- An OPC UA subscription architecture built for large tag counts.
- Hot-standby source failover
- Switch to a standby data source when the primary becomes unreachable.
- Watchdog reconnection
- Supervised reconnection restores the data link after an interruption.
Alarm rules and evaluation
Learn more- Conditions on any variable
- Build alarm rules on any monitored variable.
- Severity levels
- Classify alarms by severity so the important ones stand out.
- Operator-aware validation
- The rule dialog validates the operator against the selected variable.
- Bulk import from Excel
- Import alarm rules in bulk from a spreadsheet.
- Near-real-time evaluation
- The alarm engine evaluates conditions in near-real-time.
- Suppression windows
- Mute alarms during planned maintenance to avoid alarm storms.
- Recurring suppression
- Suppression windows recur and are evaluated in site time.
Escalation and shift routing
Learn more- Escalation chains
- Route alarms through chains with levels and timers.
- Escalation delays
- Each level fires after a configured delay when nobody responds.
- Acknowledge from web or mobile
- Acknowledge an alarm from the browser or the mobile app.
- Acknowledge halts escalation
- An acknowledgment stops the chain from climbing further.
- First-ack-wins
- The first responder is recorded by name against the incident.
- Shift-aware routing
- Match recipients to the shift that is active when an alarm fires.
- Site-timezone and DST aware
- Shift matching uses site time and adjusts for daylight saving.
- Incident timeline
- Triggered, acknowledged, and cleared events are recorded in order.
- Comments and reactions
- Responders add comments and reactions to an incident from the mobile app.
- Audit export
- Export the incident history to XLSX for the record.
Notification channels
Learn more- SMS via cellular modem
- Send alarm SMS through a local cellular modem, even when the internet is down.
- SMS via Twilio
- Send alarm SMS through Twilio as a hosted provider option.
- WhatsAppComing soon
- Deliver alarms to WhatsApp recipients.
- MS TeamsComing soon
- Post alarms into a Microsoft Teams channel.
- TelegramComing soon
- Send alarms to Telegram individuals or groups.
- Send alarms and reports by email.
- Webhook
- Push alarms to a webhook for your own systems and services.
- DotDotPlus
- Deliver alarms through DotDotPlus.
- App Push
- Push alarms to the native mobile app.
Delivery reliability
Learn more- SMS failover
- Route to a backup modem or carrier when one fails.
- SMS duplicate mode
- Send the same alarm across multiple modems for redundancy.
- SMS load-balanced mode
- Spread SMS volume across multiple modems.
- Per-channel rate limiting
- Queue rather than drop when a channel rate limit is reached.
- Dedup windows
- Suppress duplicate notifications within a window.
- Retry with backoff
- Retry failed deliveries with increasing delay.
- Notification log
- Keep per-attempt records of every delivery.
- Delivery statistics
- See sent, failed, and backup deliveries at a glance.
- Health-check heartbeats
- Periodic messages so that silence itself is detected.
Mobile app
Learn more- Native iOS and Android app
- A native app for both mobile platforms.
- Unlimited users
- Included for unlimited users, with no per-device fees.
- Acknowledge from the field
- Acknowledge alarms from the phone, and the action syncs back to the plant system.
- Comment and react
- Add comments and reactions to an incident from the app.
- Per-tenant mute
- Mute notifications per tenant.
- Quiet hours
- Set quiet hours for personal notification control.
- Minimum-severity filters
- Filter notifications below a chosen severity.
- Biometric login
- Sign in with biometrics.
- In-app analytics
- See MTTA, MTTR, and top alarms on the phone.
- Web portal
- Check alarms and manage mobile users from a browser, anywhere.
- Bilingual
- English today, with Bahasa Malaysia coming soon.
Dashboards and visualization
Learn more- Real-time dashboards
- Watch live tag values on screen.
- Drag-and-drop widgets
- Arrange dashboard widgets by dragging them into place.
- Multi-dashboard tabs
- Each user keeps multiple dashboards in tabs.
- Value monitor
- Trend charts drawn from time-series storage.
- Downsampled charting
- Render long time ranges efficiently with downsampling.
Analytics and reporting
Learn more- Alarm Pareto
- Rank the top alarms to find the worst offenders.
- Heatmaps
- See when and where alarms cluster.
- KPI cards
- Track headline alarm metrics at a glance.
- MTTA and MTTR
- Measure mean time to acknowledge and mean time to resolve.
- Time-series storage
- Retain tag history for trends and analysis.
- XLSX export
- Export data to XLSX at full fidelity.
- Scheduled PDF reports
- Generate PDF reports on a schedule.
- Reports over your channels
- Deliver scheduled reports over the same notification channels.
- Site letterhead
- Brand reports with your site letterhead for management.
Administration and security
Learn more- Role-based access control
- Three roles govern what each user can see and do.
- HTTPS
- All browser access is served over HTTPS.
- Secure sessions
- Sessions are signed and kept out of reach of page scripts.
- Password hashing
- Store passwords as salted one-way hashes, never plain text.
- Full audit log
- Record who did what across the system.
- Account recovery tooling
- Recover accounts when access is lost.
Deployment and platform
Learn more- Windows, Linux, Raspberry Pi
- Runs on Windows, Linux, and Raspberry Pi ARM64 hardware.
- Physical or virtual machine
- Installs and runs on a physical server or a virtual machine.
- Runs as system services
- Installs and runs as background system services.
- Self-contained install
- Everything it needs to run ships with the installer, nothing extra to install.
- Three cooperating processes
- A browser-facing service, a protocol driver, and an alarm engine run on one host.
- Embedded message broker
- An internal message broker connects the processes with no external dependency.
- Embedded database for small sites
- Small sites run on an embedded database with nothing else to install or manage.
- Database tier for large sites
- Move larger sites to a dedicated database server, with optional time-series storage for history.
- Guided database migration
- Move between database tiers along a guided path.
- Installers for Windows and Linux
- Install from packaged installers for Windows and Linux.
- Works offline
- Core alarming runs with no external dependency required.
Integrator tooling
Learn more- First-run setup wizard
- A wizard walks through first-run configuration.
- Built-in Demo Mode
- A simulated OPC UA server lets you demo without a live PLC.
- Guided setup hints
- In-app hints guide setup as you go.
- Health-check messages
- The system reports its own liveness through health-check messages.
Missing something you need?
We would love to hear about it. Share what you are looking for, or any idea that would make AlarmNX better for you.
Tell us what is missing